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The Clinical Connection in Crisis Negotiation
i suspected early on when i was volunteering on the hot line, like, is this just people in crisis, or is it just people? And i started using the scales of my day to day life, you know. It made me a better hostage negotiator. When i first started collaborating with harvard and er, they invited me to come and attend the law schools negotiation course. The stakes are different, but the dynamics are absolutely the same. Its human, human behaviour, regardless of what the circumstances are. We all have the same wiring, as you know....