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Jobs to be Done, Part 2 | Alan Klement, Author of When Coffee and Kale Compete

Dreams with Deadlines

CHAPTER

The Importance of Voice in HR Software

The voice of the customer is not saying, well, for who? Because every, you know, in the software or more complex products, what's important, what isn't and what that threshold is will be different. Like we did some research for why organizations adopt HR software,. For example, legal has their own quote unquote needs before they switch over to a new HR platform which can be a lot of money.

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