10min chapter

From The Green Notebook cover image

Jeff Wetzler- Leading with Questions

From The Green Notebook

CHAPTER

Mastering Active Listening

This chapter explores the vital skill of active listening, revealing common misconceptions about listening abilities. It introduces techniques for enhancing comprehension through awareness of content, emotion, and actions, and emphasizes the impact of meaningful engagement in conversations. The discussion also addresses the significance of feedback mechanisms in organizations, highlighting how reconnecting with individuals can foster trust and improve communication.

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