This chapter explores the vital skill of active listening, revealing common misconceptions about listening abilities. It introduces techniques for enhancing comprehension through awareness of content, emotion, and actions, and emphasizes the impact of meaningful engagement in conversations. The discussion also addresses the significance of feedback mechanisms in organizations, highlighting how reconnecting with individuals can foster trust and improve communication.
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Jeff Wetzler, author of Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs In Leadership and Life joins Joe to dive into the transformative power of asking quality questions and how this simple yet powerful practice can unlock hidden wisdom within any organization. In this episode, Joe and Jeff discuss:
- The reasons why people don't share what's really on their minds
- Barriers to communication in organizations
- Jeff introduces the ASK approach and shares how to make it a part of your organization's culture
- Why asking bad questions can backfire and how to ask good ones
- ....and much more!
Join us for a conversation that will change how you approach leadership and communication. Learn how to harness the superpower of asking questions and unlock the collective genius within your team.
Jeff Wetzler has been on a quarter-century quest to transform learning opportunities and unlock human potential. Blending a unique set of leadership experiences in the fields of business and education, he’s pursued this quest as an international management consultant to executives in Fortune 500 corporations, as Chief Learning Officer at Teach For America, and currently, as co-CEO of Transcend, a nationally recognized education innovation organization. Jeff earned a Doctorate in Adult Learning and Leadership from Columbia University and a Bachelor’s in Psychology from Brown University. He is an Aspen Global Leadership Fellow and an Edmund Hillary Fellow. Jeff lives in New York with his wife, two children, and their puppy.
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