Intro

Augmenting your sales with AI goes beyond automation and efficiency, it’s enabling your sellers to break down silos and approach more segments. Train your sellers to leverage a diverse skillset and capture the opportunities from stronger customer relationships.

In this episode, Ray Makela, Managing Director of Talent Services at SBI, sits down with Alfred Ojukwu, Co-Chair of Blacks at Microsoft (BAM), to discuss how Microsoft approached AI development and its use cases in developing customer relationships.

Key Talking Points:

• How AI makes the human element more crucial in sales

• Accelerate trust building with intelligent and informed information

• What a diverse team can do to drive organizational growth