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8min chapter
The Art of Negotiation: mind games and emotional intelligence
All In The Mind
The Art and Science of Hostage Negotiation
This chapter explores the techniques and strategies used in hostage negotiation, highlighting the importance of emotional intelligence, active listening, and relationship building. It shares real-life experiences and discusses the three key steps that all negotiators follow to successfully deescalate dangerous situations.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode