2022 customer support trends: How support leaders are adapting
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Customer Support Leaders, How Can They Adapt to These Pressures?
Leaders can pivot their customers support strategy to be more agile and adapt to these pressures. Talking to your team is a huge thing, they notice when things are not efficient. Give people the option to help themselves and get through the process quicker. Also, continuously trained.
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