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2min chapter
Overcoming Hurdles to Making Conversational Interfaces Work - with Joe Bradley of LivePerson
The AI in Business Podcast
How to Aline Incentives in Call Center Software
Man T: In order to collect the kind of data that you're talking about, clearly, you already have to be in front of a lot of contact center folks. Man T: How do you aline incentives? How do you get front line people to actually start adopting this stuff? And we got a few, but that's a big one.
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