
the significant consequences when you can decode non-verbal cues
Deep Listening - Impact beyond words - Oscar Trimboli
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Understanding and decoding non-verbal cues in listening at level 2
This chapter emphasizes the importance of mastering level 1 listening to move on to understanding both verbal and non-verbal cues in communication. It delves into decoding body language signals through observing facial expressions, posture, and breathing, with reference to Paul Ekman's work on universal facial expressions.
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