E006 - A’verria Martin, Chief of Staff, Head of Research Operations and Strategy at ServiceNow
UX Research Rundown
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How Did You Get Into Research Operations?
Henrik Schulte is the chief of staff at UX Research Institute. He started out in academic research, but decided it wasn't for him. Now he's overseeing both operations and strategy for his organization. "I often liken it to being given a plot of land, but there was no running water or electricity"
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