14min chapter

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Crucible Moments Returns for S2: The ServiceNow Story ft. CEO Frank Slootman & Founder Fred Luddy

Training Data

CHAPTER

Navigating Leadership Challenges at ServiceNow

This chapter explores the rapid growth of ServiceNow and the ensuing challenges after significant investments and major client acquisitions. It highlights the tension between the founder's coding preference and the company's need for strong leadership, leading to a quest for the right CEO. The narrative examines the complexity of aligning team dynamics and the importance of decisive leadership during a critical transition period.

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