3min chapter

The Josh Boone Show cover image

#2: Zaid Hisham – Life as a User Experience Problem

The Josh Boone Show

CHAPTER

Customer Service Is Good Customer Service

Customer service is good customer service is just the thing you have to hit. Anything that improves the user experience also improves conversion. You can't like, amplify everything, right? Because I would disagree. So when companies get too big or when they just wanna farm that out or outsource it to some other country,. They're eventually going to pay for it, eventually, you know?

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