Are You Bringing Conflict Up in a Team?

"I'm a big fan of sounds like you need to have a conversation with this person. What can I do to help? And then leading them through," she says. "If it's not us, but someone else who's avoiding conflicts and we really do have to have that conversation or so it seems to us, any pro tips for engaging that person optimally?"

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Episode notes

Sarah Noll Wilson shows how avoidance harms work and relationships.

— YOU’LL LEARN —

1) The many consequences of avoiding conflict

2)The key to overcoming avoidance

3) How to train your body’s fight-or-flight response

Subscribe or visit AwesomeAtYourJob.com/ep819 for clickable versions of the links below.

— ABOUT SARAH —

Through her work as an Executive Coach, an in-demand Keynote Speaker, Researcher, Contributor to Harvard Business Review, and Bestselling Author of “Don’t Feed the Elephants”, Sarah Noll Wilson helps leaders close the gap between what they intend to do and the actual impact they make. She hosts the podcast “Conversations on Conversations”, is certified in Co-Active Coaching, Conversational Intelligence, and is a frequent guest lecturer at universities. In addition to her work with organizations, Sarah is a passionate advocate for mental health.

With 15+ years in leadership development, Sarah earned a Master’s Degree from Drake University in Leadership Development and a BA from the University of Northern Iowa in Theatre Performance and Theatre Education. When she isn’t helping people build and rebuild relationships, she enjoys playing games with her husband Nick and cuddling with their fur baby, Sally.

• Book: Don't Feed the Elephants!: Overcoming the Art of Avoidance to Build Powerful Partnerships

• LinkedIn: Sara Noll Wilson

• Twitter: @sarahnollwilson

• Website: SarahNollWilson.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith Glaser

• Book: Insight: Why We're Not as Self-Aware as We Think, and How Seeing Ourselves Clearly Helps Us Succeed at Work and in Life by Tasha Eurich

• Book: Right Within: How to Heal from Racial Trauma in the Workplace by Minda Harts

• Book: The Memo: What Women of Color Need to Know to Secure a Seat at the Table by Minda Harts

• Book: The Waymakers: Clearing the Path to Workplace Equity with Competence and Confidence by Tara Jaye Frank

• Book: Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be by Marshall Goldsmith and Mark Reiter

• Previous episode: 798: How to Have Difficult Conversations about Race with Kwame Christian