"I want them to see my tip immediately. I'm a big temper, yes? Well, what, you what should really happen is tipping should go away," he says. "Why it i that's dandy myers position, right? Or he includedbut unfortunately, unfortunately, new york, so cliko, danny byer, bunch of folks tried it in new york." He adds: "Danny byer did not fail at it because he's bad at what he does. He failed at it because the system is rigged against him".
Nick Kokonas joins to discuss his his company Tock (10:50), his world-class restaurant group Alinea (0:54), how restaurants can improve their operating leverage (18:05), digital experiences augmenting hospitality (39:41), why tipping needs to be replaced (44:50), the labor supply (56:16), inflation (1:00:27), employee health and more!