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13min chapter
Inside Choice Hotel’s Customer-Focused Data Strategy
The Modern Customer Podcast
Understanding Customer Trends in the Hotel and Travel Industry
This chapter explores the trends observed in the hotel and travel industry, including the prioritization of experiences over possessions, the rise in road trips among retirees, the impact of remote work on leisure travel, and the increase in business travel due to reshoring of American manufacturing.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode