From The Vault: A Conversation with Shannon Minifie
Sales Strategy & Enablement by Revenue.io
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The Cognitive Ampathy Thing?
Empathy is more about deploying your curiosity understand not how someone feels, but to understand why they feel the way they do. So that wy becomes very important, sir, the cognitive ampathy thing. Ye, it does a yean, we talked about meaningful connections as one of the outcomes you'd talked about. We deserve touched on that. This. And spend second talk about psychological safety,. Because this is oftentimes, as used as i don't say it's looked down on, let's say, people sare hear that term, ind think, oh, coddling people. Yes, ye. I think it's one of those terms that's been so overused
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