
#90 - Mastering conversational discovery to drive your sales process (Michelle Pietsch, VP of Revenue @ Dooly)
30 Minutes to President's Club | No-Nonsense Sales
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Mastering the Discovery Process in Sales
This chapter explores the critical role of understanding a customer's buying process and the significance of effective discovery during sales conversations. It offers strategies for engaging prospects, navigating stakeholder dynamics, and managing timelines, while emphasizing the importance of empathy and genuine dialogue. The chapter also shares insights on overcoming common challenges in discovery calls, especially for new sales professionals.
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Transcript


