AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
20min chapter
#57 Sheila Heen: Decoding Difficult Conversations
The Knowledge Project with Shane Parrish
Navigating the Nuances of Communication
This chapter explores the essential skills for effective communication, emphasizing the crucial role of active listening in fostering better relationships. It examines the complexities of difficult conversations, particularly how emotions and interpretations can shift the dynamics between participants. Additionally, the chapter highlights the challenges posed by various communication mediums, especially email, and the importance of intentionality in responses to prevent misunderstandings.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode