The Importance of Note-Taking in Client Care and Legal Protection

Join with Jackie and David as they dive into the essential, unexciting and often overlooked skill of effective note-taking for massage therapists.

Learn how structured, consistent record-keeping can protect you, support client care, and streamline your practice.

We cover:

1. Client Communication: How to ask the right questions to gather relevant health information.

2. Observation and Documentation: Key details to include in your notes to track client progress and treatment efficacy.

3. Consistent Structure: Using frameworks like SOAP and ASTER to maintain clear, useful records.

4. Legal and Ethical Considerations: What you need to know about data protection, privacy, and client rights.

5. Referral and Follow-Up: How to use your notes to guide recommendations and ensure continuity of care.

Keeping client records and note-taking doesn’t have to be complicated — just consistent. Doing so not only protects you and your client but also elevates the level of care you provide.

Check out:

Episode 030 - Why Asking The Right Questions Makes You A Better Therapist

Episode 092:

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🎧 Listen now and take your massage practice to the next level!

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc