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HBR Presents: After Hours

HBR IdeaCast

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Navigating the Urban Delivery Landscape

This chapter explores the competitive food delivery industry, drawing lessons from Boeing's crisis management and discussing the transformative urban development in New York City. The conversation highlights the economic complexities of delivery services, investment trends, and the sustainability challenges faced by various platforms. It also examines the widening gap between commodity and branded restaurants, emphasizing future potentials for success in a rapidly evolving market.

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