EP 195 - Alison Prator (Float) The evolution of Customer Experience at Hyper-growth Startups
CHURN FM
00:00
How to Grow Into a Resource Management Group
The size of company makes a difference as well when this problem becomes more of an issue. We're starting to see dedicated people in resource management. Oftentimes it is about the team's experience because we find agencies oftentimes they know what they're doing. The ones high value customers that have a lot more requirements and are a little bit more complicated versus some of the lower touch customers, if you will.
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