7min chapter

Founder's Journal cover image

The Dangers of LTV

Founder's Journal

CHAPTER

The Pitfalls of Relying Solely on Customer Lifetime Value in Business Strategies

This chapter explores the drawbacks of solely focusing on Customer Lifetime Value (LTV) in business strategies, warning about issues like customer price sensitivity, creativity loss in marketing, excessive spending, and unsustainable growth models. It emphasizes the importance of balancing customer acquisition costs with long-term profitability for sustainable business success.

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