Near: What are some specific tactics we can use in our communication to increase construl fit and thereby increase the fluency of our messages? Near: The most important aspect in preparing your message is being mindful of different kinds of distances. You have to think about, what is the psychological distance you have relative to that audience? And then based on that answer, you have to then adjust the concreteness of the messaging that you create - be it spoken or written.
“Communication, conflict, and cooperation are intertwined in a multitude of ways,” says Nir Halevy, associate professor of organizational behavior at Stanford Graduate School of Business. In this episode of Think Fast, Talk Smart, Halevy sits down with host and lecturer Matt Abrahams, to discuss how we can often solve conflicts and disagreements by employing the correct strategy in our communication.
“How you articulate a particular grievance, your choice of words, the nonverbal aspects of your claim, such as the tone of your voice, can definitely influence reactions to your claim,” Halevy says.
Connect: