Gemma Cipriani-Espineira, CCO at Chili Piper - CCO Metrics: How to convince the C-Suite
The Customer Success Channel
CCO Secrets: When Is Crucial to Have a CCO?
A lot of companies are evaluating when to bring in a CCO. When do you think is a pivotal moment for a company to really have the role? And possibly, if someone is at a company, that's at that point. The CS industry is on the cusp of boundless growth because we're learning from growing at all costs.
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