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174 - AI SERIES: 15 - How AI is Revolutionizing Home Services Lead Conversion with Bryan Shankman

Nikonomics - The Economics of Small Business

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The Balance Between AI and Human Interaction in Customer Service

This chapter explores the challenges of integrating AI in customer service within home services, highlighting the need for a balance between automated responses and human interaction. It also discusses the limitations of voice technology, reinforcing the importance of the personal touch in customer communications.

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