Inside The Franchise Playbook: From Startups to Scalable Empires
The Home Service Expert Podcast
00:00
Building Trust with Customers and Avoiding Discounts
This chapter highlights the significance of prioritizing customers and emphasizing trust-building over offering discounts. The speaker narrates a story of redirecting their team to a podcast episode emphasizing how positioning a company as a provider of discounts can have adverse effects.
Play episode from 01:10:56
Transcript
