What makes a good store and what makes a bad store? You don't want that overwhelming service. Sinage is clear. Service is right there if you need it, but not if you don't. Nothing will ever substitute for good product. We're going to bring in some new store models,. Not only for craton barryl but for c b too., As we're opening in new markets for sebeto as well as hudson grace. The work that the teams are doing on experience, on the sits, whether that's around conversion or cont or marketing has just been really game changed.
Crate & Barrel CEO Janet Hayes has been on a mission to modernize the home decor company since she took over as CEO in August, 2020. When she first joined the company, stores were closed and the future of retail was uncertain as Covid-19 put in-person experiences to a screeching halt. She’s responded by leaning into digital and sustainability for her brands, and flexibility for her employees. “As soon as I said, ‘It's a flexible workplace, and I'm going to value talent, collaboration, and results over location,’ everybody has been working faster and smarter than ever,” she says.
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