5min chapter

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Calculating CAC With An Eye On Retention

AdExchanger

CHAPTER

The Delta Between Lifetime Value and CAC the Cost of Customer Acquisition

A 36 percent rise in companies that are investing the majority of their marketing budget in customer retention. It makes sense to invest in keeping your customers you acquired them like retain them so you don't have to acquire them again because that's expensive but if you want to take a really smart lifetime value minded approach to performance it doesn't sound like something necessarily that everyone can do.

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