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The Jolt Effect: Four Behaviors for Solving for Fears of Failure
The Jolt Effect is a set of four behaviors for solving for the drivers of these fears of failure. Jeff: My fear of failure is expectations overload that you anchored me on benefits that I am pretty convinced my company is never going to achieve. T taking risk off the table is a huge place that customer success plays a role. Go from signature to value. What does that look like? Who's involved? What are the metrics? What are pitfalls and landmines we got to avoid?
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