4min chapter

SaaS Interviews with CEOs, Startups, Founders cover image

Life After Freemium: Why we killed our model, built a new one, and increased LTV by 400%

SaaS Interviews with CEOs, Startups, Founders

CHAPTER

The Key Stat That I'm Laser Focused on With Crystal

We were charging anywhere between like $29 and $49 a month for our product. And it was mostly monthly... I'm sorry, monthly deals. We had no sales team, no customer success team. At the time, most of the time we did this, we just had less than 10 people. Crystal does over a hundred, sorry, over a thousand signups per day.

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