Sos: You can't have sustainably better results and performance in your organization without improving this, because this is the bottleneck. And i would dare to say, to depart for a moment from quaker language, that it might be the whole freaking ruddermesag in some sit ton yo am mor than the trim terb. Why do we keep throwing so much in terms of money and staff training and models of government? Not that those things are unimportant,. but why do we do that when we know that we're not turning the rudder, and the ship is still going on the same titanic course?
Have you ever had someone come to you with a dilemma, but when you start to share your advice, they resist your every suggestion? The relationship gets more strained. You leave feeling frustrated, but when you open up, you immediately get advice and feel more alone and more confused than you were before. For this episode, I continue the conversation I started in Episode 17 with one of my heroes, Parker J. Palmer. He's sharing a story or two, some of the things he has learned over decades, and some actionable advice. By the end of this episode, you will be better able to help people unravel their confusion and find the right way forward.
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