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#669 - Scott Walker - A Hostage Negotiator’s Hacks To Master Communication
Modern Wisdom
The Importance of Building Rapport and Fostering Collaboration
The chapter explores the significance of establishing rapport and how it can be maintained even in arguments. It emphasizes the role of rapport in fostering cooperation and collaboration, backed by a real-life scenario of a communicator negotiating with kidnappers and the impact of respect on encouraging collaboration.
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