13min chapter

The Sachin and Adam Show cover image

How Former Stripe Manager Built a $100M AI Giant (LoriKeet CEO Interview)

The Sachin and Adam Show

CHAPTER

Navigating AI in Customer Support

This chapter explores the complexities of agent frameworks in customer support, focusing on a unique automation approach that leverages retrieval augmented generation (RAG) technology. It emphasizes the need for AI product customization based on user-specific requirements and highlights the evolving roles in response to advancing AI technologies. The discussion underscores the importance of understanding user needs to effectively address complex challenges in regulated industries.

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