
The £500 million marketing mistake
Nudge
The Power of Flaws and Doubts in Persuasion
The chapter explores how revealing vulnerabilities can increase likability and persuasion, supported by examples from psychological experiments and marketing strategies. It contrasts successful cases like Queen Elizabeth I's speech with failures such as Gerald Ratner's attempt to showcase weaknesses, emphasizing the importance of leveraging flaws and doubts effectively in communication.
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