"For all of the negative it brings, there's a reason that i want to fight to make it better for myself," she says. "I would love to be soc and what do you hope? I absolutely do."
Starting a union can be a tall order, but many baristas have found it’s an effective way to venti their frustration with management.
This episode was produced by Will Reid, edited by Matt Collette, engineered by Paul Mounsey, fact-checked by Laura Bullard, and hosted by Noel King.
Transcript at vox.com/todayexplained
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