5min chapter

It’s All Your Fault: High Conflict People cover image

Apology Quicksand

It’s All Your Fault: High Conflict People

CHAPTER

How to Avoid Apologies in High Conflict People

With high conflict people, there's a problem. They have a lot of all or nothing thinking. And so when you apologize, what they hear is it's all your fault and you agree. So we're really just talking about with likely high conflict people. If you apologize, if you say, I'm sorry, they exaggerate and then they use it against you in the future. It feeds a sense that you're one down to them now.

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