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E94: Disneyland or Cyberpunk: how does this Chinese restaurant serve 40,000 diners a day?

The Impulso Podcast

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Dining Innovation at Scale

This chapter explores the operational complexities of a large-scale restaurant serving 40,000 diners daily, highlighting the importance of supply chain management and customer engagement strategies. It delves into the incorporation of nostalgic elements and innovative entertainment, like themed dining experiences and performances, which create a unique atmosphere. The discussion underscores the evolving landscape of the food and beverage industry, emphasizing the shift towards experience-driven dining that attracts and retains customers.

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