Beyond The Claim with Vince Perri cover image

How to Build a Business That Runs Without You with Kelsey Daingerfield

Beyond The Claim with Vince Perri

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The Value of Consistency and Cross-Training in Business Operations

This chapter emphasizes the significance of consistency in business operations, illustrated by 'The Founder' and McDonald's effective systems. It discusses how cross-training employees enhances teamwork and maintains customer service quality during peak times.

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