Csems Need to Understand Customer Challenges

The second skill said that i talked about as engage ment experience, is proactive. Is not a easy skill for human beings. We are generally a designed to be r and so tive is a habit that's nurtured and adopted. So unide find out, find or hire those csems whomonstrate that they are ready for tha proactive motion. And that is when the customer may be having issues with product,. But you proactively go to the customers and say that this is the issue that may come up, or issue that you may be challenging.