Rapid Response: Stay scrappy, deliver fast, w/Gopuff’s Yakir Gola
Masters of Scale
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Building Gopuff: Challenges and Growth
This chapter explores how Gopuff’s establishment in Philadelphia has influenced its identity and operational strategy, particularly during the pandemic. It discusses the company's shift to remote work and how this affected recruitment, customer experience, and market dynamics. Additionally, the speakers emphasize the balance between profitability and community support, highlighting their commitment to local businesses and a customer-centric approach.
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