IL Podcast 018: Where should businesses direct their focus to keep their supply chain agile and responsive to the increasingly challenging demands of a global consumer market? Guest: Brad Jacobs, CEO, XPO Logistics
Inbound Logistics Podcast: Supply Chain Reactions
Optimizing Operations and Customer Satisfaction
This chapter explores the speaker's role in enhancing customer interactions and operational efficiency within a logistics company serving 50,000 customers daily. It highlights recent developments in e-commerce, the implementation of a unified ERP and CRM system, and the company's rebranding initiatives as part of their integration strategy.
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