Operational excellence: How purpose and technology can power performance
McKinsey Talks Operations
The Impact of Operational Excellence Principles on Technology Adoption
Companies that follow operational excellence principles to guide technology adoption achieve more impact, but it's more important is that this impact is sustained over time. So, for example, a mining company followed the end-to-end value stream thinking principle by linking the mine and the plant with artificial intelligence. Their investments are paying off the way that they had expected them to.
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