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#96-Building a nonprofit brand that sparks OBSESSION with Emily Heyward

Nonprofit Lowdown

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Focusing on Emotional Connection and Personalized Service in Business Branding

This chapter explores the significance of providing a distinctive customer experience focused on emotions and service, highlighting the value of addressing individual needs and problem-solving. Additionally, it delves into the contrast between demographics and psychographics in shaping branding and marketing approaches.

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