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HIMSSCast: AI as tool or care provider

HIMSSCast

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AI in Emergency Medical Triage

This chapter explores the complexities and implications of using AI chat systems for emergency medical triage, focusing on Portugal's initiative to implement an AI-driven response by 2025. It examines the challenges of building patient trust in AI, the demographic factors affecting acceptance, and the critical role of healthcare professionals in educating patients. The discussion underscores the importance of patient involvement and careful, compassionate integration of AI into healthcare practices.

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