Operational excellence: How purpose and technology can power performance
McKinsey Talks Operations
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Introduction
McKinsey Talks Operations is a podcast where the world sees sweet leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. What do we mean by operational excellence? It's really a set of culture, behaviors, mindsets, daily practices that is intimately tied to the organization's reason for being. employees are looking for purpose, they're looking for more than a job, more than a paycheck in their day-to-day work. And so the ability for the organization to tie into that and have it be tied to the organisation's purpose is important.
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