3min chapter

Scandinavian Product Podcast cover image

#9 Understanding customers using Jobs to Be Done (JTBD) | Bob Moesta, co-creator of the JTBD framework

Scandinavian Product Podcast

CHAPTER

The Importance of Context and Challenging Norms

This chapter explores the balance between patience and demand in influencing others, highlighting the need for a renewed understanding of Dr. Taguchi's methodologies. It critiques the limitations of A-B testing and underscores the importance of context and well-defined problems in effective decision-making.

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