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E289 | How AppsFlyer Uses AI to Build Superhuman CS Teams with Ziv Peled

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Shifting Focus: Customer Value and ROI

This chapter highlights the critical relationship between customer value and ROI, urging a strategic shift in sales approaches from individual accounts to overall client success. It emphasizes the need for organizations to prioritize long-term customer relationships and deliver on their promises to foster sustainable growth in the B2B SaaS sector.

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