The Difference Between U X and CX

i want to pick your brain because in a previous episode, check out the very first episode where i interview doctor jacob nelson about what u x is. And we sort of started b aching the topic of c x. So i'm curious about how you view c x as it relates to some of these really long term journeys. And how is it different from u x, or is itDifferent from u x at all? Good question. I so this can be a bit confusing. There's no lack of terminology in our field. It's really just a matter of different words, similar concepts. The difference between cx and u x is meant really to communicate the scope of the