The a C Donya, I'm in Charlotte, North Carolina

You identify a problem, suggest a fix, even if it's close. That provides people a level of certainty that you know what you're doing. Most salespeople will do this wrong, right? They'll try and teach youall air conditioning systems, which you don't care about. You just have a quarter inch, you want quarter inch holes, right? Not quarterinch drill bits or whatever, the analogys. So youcn communicate to people. And as you read the methodologys, there as if you can say something about twice the speaking rate in technical terms, that you could not possibly be making it up to communicate thato solve this or a similar problem hundreds af thousand