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What the Best Leaders Know — and What Skills They Develop

HBR IdeaCast

CHAPTER

Navigating Leadership: Empathy and Decision-Making

This chapter delves into the crucial balance leaders must strike between empathy and effective decision-making. It highlights the importance of setting performance expectations, maintaining self-awareness, and providing context for employees to align their decisions with organizational goals. Furthermore, it offers insights for aspiring leaders on understanding the realities of leadership roles to navigate their career paths effectively.

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