The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Built For You Spring '25: Fin Can Now See, Speak, and Take Action

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

CHAPTER

Intro

This chapter focuses on the upgrades to Finn, the AI customer support agent, highlighting its new abilities to understand multimedia inputs and customize its functionality. It also introduces real-time translation features designed to streamline support operations and enhance customer interactions.

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